Front Office Manager - Recovery Center in Denver, CO at Mental Health Center of Denver

Date Posted: 2/8/2018

Job Snapshot

Job Description

POSITION SUMMARY: Collaborate with Program Manager to provide for the overall front office and administrative functioning of the clinic. Coordinate office functions and supervise administrative and clerical support positions in support of clinic operations. Work on special projects assigned by Program Manager(s) in charge of clinic and/or teams at a site. Assist Program Manager in all aspects of job as needed.

ESSENTIAL JOB FUNCTIONS:

• Hire, evaluate, direct, coordinate and assign duties for administrative and clerical support positions in the clinic.
• In Program Manager’s absence, provide for coordination of clinic and program needs. Perform a variety of administrative duties in order to ensure the smooth running of the clinic.
• Organize, compose, and produce confidential letters, memoranda, reports, and other documents for the Program Manager
• Collect program data and maintain data base systems; may be required to sort, provide basic analysis, and report data for internal and/or external usage.
• Maintain calendars and schedule appointments and meetings.
• Compose minutes at designated meetings; prepare and distribute as appropriate.
• Receive and screen clinic and managerial telephone communications.
• Schedule consumer appointments with psychiatrists, nurses, and other clinical staff. Collect co-pays if applicable. Input and extract data from the appointment scheduling system.
• Coordinate, file, maintain, and update consumer medical records and related data. With all consumer information, take proactive steps to ensure accuracy of records and confidentiality.
• As assigned by Program Manager, respond to requests for information, ensuring all paperwork is properly executed, and consumer and employee confidentiality is protected.
• Coordinate the maintenance of other filing systems, databases, and perform data retrieval for staff and consumer information.
• Sort and distribute incoming mail, and prepare outgoing mail.
• Perform other duties as assigned, based on the needs of the individual site/Program Manager.

Job Requirements

EDUCATION:

High School Diploma or equivalent, some college preferred.

EXPERIENCE:

Minimum 2 of years Administrative Assistant experience. Supervisory and/or
human service/medical background is preferred.

SKILLS AND COMPETENCIES:

• Proficiency with word processing (60 wpm input speed) and computer spreadsheets (Word for Windows, Access, Excel preferred). 
• Must also develop proficiency in STAR systems. 
• Strong organizational skills, knowledge of grammar, spelling, punctuation and word definitions.
• Ability to supervise and direct others in a positive and straightforward manner, using effective verbal and written communication.

SUPERVISORY RESPONSIBILITIES:

Administrative and clerical support staff at clinic.

MACHINES AND EQUIPMENT TO BE USED:

Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.

TYPICAL PHYSICAL DEMANDS:

Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

WORKING CONDITIONS:

May require occasional evening or weekend hours.

CHECK OUT OUR SIMILAR JOBS

  1. Administrative Jobs
  2. Bookkeeper Jobs