Health Information Systems Management (HISM) Coordinator in Denver, CO at Mental Health Center of Denver

Date Posted: 1/2/2020

Job Snapshot

Job Description

POSITION SUMMARY: Performs defined procedures within the Health Information Systems Management (HISM) department to maintain the workflow of active and inactive record center activity. Function independently and as a team member by cross training to all department procedures. Lead activities, projects, and training as the subject matter expert. Adhere to and enforce Mental Health Center of Denver policies and regulatory compliance under state and federal laws and regulations governing confidentiality, privacy & security of medical, mental health, and substance use disorder protected health information. Collaborate and support the department Director and Managers in administration of HISM functions.


NEW HIRE HOURLY RATE: $17.50/hr - $19.50/hr 



    • Maintains the lifecycle of the medical record, in paper and electronic formats from creation, distribution, processing, organization, storage, retrieval and disposition. Ensure that handling of record documents and charts are conducted in a safe and confidential environment.
    • Perform imaging tasks (document preparation, scanning, indexing, and quality verification) in conformance with procedures. Collaborate with internal departments IT (Information Technology) and external imaging vendor for resolution and reporting processing problems.
    • Respond to external requests for records following the policy and procedures governing disclosure of confidential and protected health information.
    • Assist internal staff in locating records, documents, and managing information requests. Exercise authority by communicating with staff on compliance, regulatory requirements or procedural issues regarding the medical record or electronic medical record.
    • Perform quality and verification audits and reports as requested for compliance monitoring. Develop reports and data compilations for team reviews.
    • Assist with internal audits governing information management of privacy and confidentiality issues that apply to safeguarding and protecting all mediums of protected health information.
    • Coordinate work flow of active and inactive record centers by cross training to all coordinator duties; develop subject matter expertise in specific centralized records tasks.
    • Facilitate, as needed, weekly new employee training on privacy and confidentiality of protected health information.
    • Identify and document procedures that require improvement, updates or revisions, provide input to team and management to maintain HISM goals, standards, and benchmarks.
    • Provide general administrative support for office operations.
    • Have a valid Colorado Driver License in good standing with a good driving record. Will need to have a dependable vehicle.
    • Maintain a trauma informed environment of wellbeing.
    • Performs other duties, tasks, projects as assigned to meet changing business conditions and priorities.


Job Requirements

EDUCATION: A minimum of a HS diploma or equivalent with 3 years of record keeping experience. Some college or Associates degree in records management or related field is strongly preferred. Courses in record-keeping or medical records is helpful. Registered Health Information Technician (RHIT) certification is preferred.


EXPERIENCE: 2 to 4 years of record keeping experience in a professional healthcare setting is preferred. Specific experience in behavioral health strongly desired. Experience with operating office equipment, proficient computer skills and working knowledge of desktop office suites/software.



  • Knowledge of or ability to learn and practice trauma-informed principles and practices.
  • Verbal and written communication skills, able to research problems and follow-through.
  • Able to provide exceptional customer service to internal and external contacts.
  • Able to effectively prioritize tasks and assignments that are time sensitive.
  • Must have the ability to organize large volumes of electronic and paper data as well as requests for records.
  • Attention to detail.
  • Accurate data entry skills.
  • Flexible with change and job cross-training.
  • Able to work in teams. Communicates, and resolves issues at an internal level effectively.
  • Able to coach staff and co-workers in company policies in reference to records and enforce policies governing privacy and security.


PRINCIPLE CONTACTS:  Interfaces with supervisors, administrative staff, clinical, and other staff members for the purpose of obtaining information for system requirements and exchanging information regarding projects. External contacts include entities that request records, i.e. other healthcare providers, attorneys, judicial institutions etc.


SUPERVISORY RESPONSIBILITIES: No direct supervision. As a subject matter expert may be appointed as a point person of a process and procedure.

MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.


TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. Lift up to 90 pounds. Ability to operate office equipment and troubleshoot malfunction problems.       Able to bend, climb, and stoop to move charts and records from filing cabinets and shelves.       Hearing and vision acuity to view computer screens and read hand written documents. Must have own transportation and be able to travel to sites. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.


WORKING CONDITIONS: May require occasional evening hours.


  1. Data Entry Jobs
  2. Medical Records Jobs