Project Coordinator – Rental Assistance in Denver, CO at Mental Health Center of Denver

Date Posted: 7/13/2018

Job Snapshot

Job Description

POSITION SUMMARY: Administer, manage and coordinate multiple HUD, state, city and grant funded housing subsidy programs within the Rental Assistant.   Support program manager as directed in overseeing all applicable regulations and work processes completed by Housing Resource Specialists. Participate with team members in assisting housing participants in locating and maintain housing within the programmatic parameters of the various subsidy programs. Assure that all program requirements are met by all parties. Assist housing participants in finding alternative housing, as needed.


    • Direct workflow in rent assistance department at direction of Program Manager.
    • Oversee rental assistance department program and staff in absence of Program Manager.
    • Provide input in Catalytic Coaching process.
  • Complete all paperwork required for HUD or other programs on a timely basis
  • Act as liaison between tenant and landlord.
  • Provide information on vacancies, negotiates leases with landlords; fill vacancies in a timely manner.
  • Assist in assuring housing qualities standards and compliance requirement are met.
  • Maintain communication with case management staff concerning tenant status. Assess tenants’ potential for living independently and coordinate/monitor support systems as needed.
  • Resolves issues raised by tenants, landlords and clinical staff relating to housing issues.
  • Develops strategies for maintaining Housing Program.
  • Maintain familiarity with contract law as it relates to apartment leasing. Help program participants facilitate resolutions of landlord disputes and evictions.
  • Maintains rental assistance caseload in accordance with MHCD standards and HUD regulations, policies and procedures.
  • Facilitate interaction between program participants, clinicians and non-MHCD housing providers as required.
  • Support the Program Manager with landlord recruitment, training, and client referrals.
  • Perform other duties as assigned including assisting performance of other departmental functions.

EDUCATION:   Bachelor’s degree in psychology, behavioral health, or related mental health field.

EXPERIENCE:   Minimum of two years of experience with federally funded housing or low-income housing programs, or similar equivalent experience.


  • Working knowledge of Section 8 HCV and other federal and state housing programs strongly preferred, including a working knowledge of HUD regulations, policies and procedures.
  • Ability to direct housing department work.
  • Working knowledge of Microsoft office and its components.

    • Must have a valid driver’s license with good driving record and motor vehicle to drive to and from a variety of housing locations -meet with landlords and tenants.
  • Good communications skills and organizational skills.
  • Ability to handle tasks simultaneously.
  • Ability to communicate with and assist a diverse population of clientele.
  • Customer-service oriented with a genuine desire to assist clientele.
  • Knowledge of office procedures and basic office equipment, business English and mathematics.
  • Ability to give, receive and analyze information, formulate work plans, prepare written material and articulate goals and action plans.
  • Have the ability to maintain efficiency and accuracy under pressure of deadlines and numerous interruptions throughout the workday.
  • Organizational and time-management skills.

  • Knowledge and understanding of trauma-informed care principles/practices.



    • Registered and proficient in the HUD Enterprise Income Verification (EIV) web based computer system
    • Certified to perform HUD Housing Quality Standards inspections
    • Must be an approved Colorado Division of Housing (DOH) Elite Super User
  • One year experience using the Colorado Homeless Management Information System (HMIS) performing intakes, exits, updates and reports

  • One year experience administering the various MHCD rental assistance programs

SUPERVISORY RESPONSIBILITIES:     Supervise Housing Resources Specialists as delegated by Program Manager.

MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds.   Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

WORKING CONDITIONS: May require occasional evening or weekend hours. Local driving required.


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