Property Manager in Denver, CO at Mental Health Center of Denver

Date Posted: 11/3/2019

Job Snapshot

  • Employee Type:
  • Location:
    Denver, CO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

POSITION SUMMARY: Responsible for the direct management and oversight of the day-to-day residential property management operations for Mental Health Center of Denver’s (MHCD) residential property portfolio. Facilitate the optimum performance of the properties in areas such as leasing, collections, resident services, maintenance and compliance with all regulatory agencies and investors.

NEW HIRE SALARY RANGE: $46,000 - $53,000 


  • Plan and monitor appropriate property management staffing levels. Ensure efficient utilization of property management staff. Performance manage, develop and train property management staff.
  • Ensure residential properties are maintained physically to meet the standards set forth by REAC and MHCD.
  • Maintain occupancy based on the organization’s standard for each property. This includes anticipating vacancies, adhering to waiting list procedures and selection policies in compliance with Federal, State, HUD, Section 42 and MHCD requirements.
  • Ensure all vacant apartment turnover procedures are followed; that turnovers are accomplished in a timeframe and manner consistent with MHCD’s standards.
  • Conduct and/or attend all certification and recertification interviews as necessary. Ensure that all resident files are maintained, accurate and current.
  • Ensure rent and subsidies (including Section 8 and HUD assistance payments) are collected each month for all persons residing in the properties. Ensure all security deposits, late fees, etc., are collected.
  • Adhere to Affirmative Fair Housing and Equal Housing Opportunity requirements.
  • Ensure OneSite property management and accounting software is always up to date
  • Prepare and submit monthly occupancy, vacancy and delinquency reporting to Director of Real Estate
  • Prepare for and attend all site reviews and inspections; including but not limited to; REAC, Management and Occupancy Reviews (MOR), Low Income Housing Tax Credit (LIHTC) agency inspections, investor site inspections, etc.
  • Work with accounting, finance and Director of Real Estate on the development and preparation of property financials, annual budgeting, forecasting and other analysis as assigned.
  • Establish collaborative working relationship with MHCD clinical teams to ensure the housing needs of the tenants are being met while compliance with Affirmative Fair Housing regulations are being met.
  • Establish collaborative relationships with registered neighborhood organizations, surrounding businesses, etc., and ensure terms and conditions of any Good Neighbor Agreements in place are being met.
  • Exercises professionalism, good judgment, consistency and self-control in day-to-day contact with residents, clinical teams, compliance, etc.
  • When necessary, manage resident evictions in accordance with MHCD policies and landlord/tenant laws
  • Respond and provide direction during after-hours emergencies
  • Perform all other duties as assigned

Job Requirements

EDUCATION: Bachelor’s degree in business management/administration, real estate or related field plus a minimum of 2 years property management experience or equivalent combination of education and experience.


  • Certified Occupancy Specialist (COS)
  • Housing Credit Certified Professional (HCCP)



  • One year of management experience in property management software. OneSite experience is preferred.
  • Proficient with Microsoft Excel, Word, PowerPoint and Outlook
  • Demonstrated experience and understanding of HUD, LIHTC and the affordable housing industry
  • Demonstrated ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw conclusions and initiate appropriate course of action.
  • Sound knowledge of health, safety and environmental regulations
  • Knowledge of landlord-tenant law and procedures
  • Knowledge of building maintenance systems



  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Strong leadership and management skills
  • Strong analytical, problem solving and critical thinking skills
  • Strong negotiating skills
  • Accountable and responsible
  • Excellent attention to detail
  • Strong organization skills
  • Strong computer skills
  • Adaptability
  • Judgment
  • Decision-making
  • Customer service orientation


SUPERVISORY RESPONSIBILITIES: Manage property management team, including but not limited to; leasing agent(s).


TYPICAL PHYSICAL DEMANDS: Ability to sit, stand, bend and reach, operate standard office equipment such as phone, computer, facsimile, copier/printer/scanner, and other business machines. Occasional lifting up to 40 lbs.


MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.


WORKING CONDITIONS: May require occasional evening, or weekend hours depending on program and resident needs.


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